Ashley Smith was a troubled 19-year-old when she choked herself to death at Ontario's Grand Valley Institution for Women. Her death made national headlines and led to a scathing report by Canada’s federal prison ombudsman. Incarceration for Ashley began at a youth detention centre in New Brunswick. Her crime: she had tossed crabapples at a mailman. Her one-month sentence stretched to almost four years, served in five provinces. With the prison videotapes and exclusive access to Smith’s parents, along with a fellow inmate, this documentary exposes a system that fails the many Ashley Smiths still incarcerated in Canadian institutions.